Privacy Policy

The Female Pelvic Health Center (“we,” “our,” or “the Practice”) is committed to protecting your privacy and maintaining the confidentiality of your personal information. This page describes how we collect, use, and protect information in connection with our website and patient communication services.

Information We Collect

We may collect and process the following types of information:

• Name
• Phone number
• Email address
• Appointment and scheduling information
• Information necessary to coordinate care and communicate with you

Our website may collect limited technical information necessary for basic functionality and performance. This information does not include medical or health-related information.

We do not sell or rent personal information.

How We Use Information

Information may be used to:

• Coordinate appointments and follow-up care
• Communicate regarding healthcare-related services
• Respond to patient inquiries
• Provide patient support and navigation services

All communications are conducted on behalf of the Practice and are related to your care, treatment options, or coordination of services.

We do not use or share patient information for third-party marketing or promotional purposes.

SMS & Mobile Messaging Privacy

If you consent to receive text messages from our office, we may send messages related to:

• Appointment scheduling and reminders
• Follow-up communications
• Care coordination
• Billing or administrative matters
• Healthcare-related updates

Mobile information and SMS opt-in consent will not be shared with third parties or affiliates for marketing or promotional purposes.

SMS opt-in data and consent will not be shared with any third parties except service providers that support messaging on behalf of the Practice.

Data Sharing

We may share information only:

• With authorized healthcare providers or staff involved in your care
• With contracted vendors or service providers that act on behalf of the Practice to support communication systems and care coordination activities.
• When required by law or legal process

Data Security

We maintain administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or destruction.

Cookies & Website Analytics

Our website may use cookies or similar technologies to improve website performance and analyze traffic patterns. Cookies may collect limited technical information but are not used to collect medical or healthcare information.

You may adjust cookie settings through your browser preferences.

Changes to This Policy

We may update this Privacy Policy and Terms & Conditions periodically. Any updates will be posted on this page.

Contact Information

SMS Terms & Conditions

By providing your mobile phone number and opting in to receive SMS communications from The Female Pelvic Health Center, you agree to the following terms:

Program Description

Patients may receive conversational and transactional text messages related to:

• Appointment reminders
• Scheduling coordination
• Follow-up communication
• Billing notifications
• Care-related information
• Patient support services

Message frequency varies depending on your interaction with the office and your care needs.

Message & Data Rates

Message and data rates may apply depending on your mobile carrier and service plan.

Opt-In Consent

SMS consent is optional and is not required to receive medical care or services from the Practice.

Consent to receive SMS communications is obtained directly by the practice and is not a condition of receiving medical care.

Consent to receive text messages is not shared with third parties for marketing purposes.

Opt-Out Instructions

You may opt out of SMS communications at any time by replying STOP to any message.

After you send STOP, you may receive a confirmation message confirming that you have been unsubscribed. After that, you will no longer receive text messages from us unless you opt in again.

Help Instructions

For assistance, reply HELP or contact our office directly at (215) 504-8900 or info@fphcenter.com

Carrier Disclaimer

Carriers are not liable for delayed or undelivered messages.

Privacy Policy

For more information about how your information is used and protected, please review the Privacy Policy section above.